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Terms and Conditions and Privacy Policy

Clarity of Sight Ltd

At Clarity of Sight Ltd, we believe we try and do every thing that we can possible do to be the best New Age online shop, we offer a range crystals and holistic products chosen to delight and work in harmony with your balanced New Age lifestyle.

Stock All of the stock listed on our website has been chosen for quality and attractiveness. We undertake to ensure that each of our tumble stones, crystals or gemstones are of a suitable standard and will not disappoint the customer.

Stock representation

All of the photographs used to describe our goods are intended to give an accurate representation of the item for sale but are subject to photographic limitations and the differences between computer screens and settings and natural variances. Please note that in some cases, due to the nature of the products sold sizes listed and items shown are a 'typical' sample; size, shape, and colour may vary, but you the customer will always receive an item of the same quality to that pictured.

Important to Note All information on our site regarding crystals, therapies, readings, hearings, regressions and Reiki including their suggested healing properties and characteristics have been researched from published reference books and from our experience and are based on our opinion.

We do not accept responsibility or liability for the effectiveness or suitability and usage of these crystals as crystals may have a different effect on different people.

We also do not accept any responsibility either personally or professionally or any liability for all courses, readings, workshops, healings and or the accuracy of opinions offered and advice given.  This Includes both content listed on and off this site and other media.

Should you have a medical condition, please consult your own GP or qualified professional as crystals are not a replacement for medical treatment and all contents of this website are deemed as for entertainment purposes only.

Booking and cancellation of appointments and training.

All appointments and training/workshops are deemed confirmed at time of confirmed payment through our website.  Appointments/spaces cannot be held prior to purchase and are only confirmed upon full payment.

Appointments/ training workshops can only be moved or changed with written confirmation from ourselves and any missed/cancelled appointments  may be charged in full and without refund.

If you wish to cancel your appointment the request must be made in writing not earlier than 48 hours before the scheduled time.

Your statutory rights are not affected


We do not sell any insurance services or products or offer any legal or financial advice.  We may however act as an introducer to Westminster Insurance who may pay us a referral fee for any successful policies and renewals purchased via our introducer link.

Covid 19 Requirements for Reiki Training Classes

As a training centre we are following the guidelines provided by both the government and our regulatory bodies when returning to the classroom. In order to keep yourself, colleagues, tutors, and any visitors protected from coronavirus, these are the actions that we must follow when attending class with Penny Alterskye at Clarity of Sight. Please ensure that you also keep up to date with the latest government Covid19 guidelines.

If you are showing any symptoms of coronavirus, then you must notify Penny and you cannot come to class. If you cancel due to Covid19, your place will be held for a future training class.

Social Distancing With the exception of practical work please stay 2m apart, paying particular care around doorways.

Face coverings If you would feel more comfortable wearing a face covering throughout the day, please do so. Penny will wear a face mask if requested.


Order Placement and Location

We are unable to accept or fulfil any orders either placed outside or that terminate outside of the mainland United Kingdom of Great Britain.  This includes international transfers, gifts or money orders.  Any orders found to be in breach of our terms and conditions will be cancelled without liability or notice.

Please ensure that you have read and understood our Shipping and returns section before placing your order.

Gift Cards

We only accept gift cards issued by ourselves and these have a 12 month expiry date from purchase. Gift cards are subject to cancelation without notice whereupon a refund of the remaining balance may be returned to the original payment provided.

Clarity of Sight Ltd Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Clarity of Sight Ltd.


When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, Apple Pay, PayPal details email address, and phone number, where supplied.  We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.


We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).


We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here:  https://www.shopify.com/legal/privacy.  We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.


As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

FACEBOOK - https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.


Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.


If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information may be transferred outside of Europe, including to Canada and the United States.


When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

When an order is placed for any readings, training, courses, workshops or past life regression we may hold paper and or electronic information relevant to the above for our records.


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail using our contact form or by mail using our company head office address.